SMS Terms of Service and Privacy Policy

Last updated: February 20, 2025

Sweetwater Ponds LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when communicating via text message.

1. Terms of Service

1.1 Use of Our Services

Sweetwater Ponds provides information, products, and services related to pond construction and maintenance. By using our website or services, you agree to comply with these terms.

1.2 User Responsibilities

        • You must be at least 18 years old to use our services.

        • You agree not to misuse or attempt to interfere with our website or services.

        • Any information you provide must be accurate and complete.

1.3 SMS Communication Policy:

Sweetwater Ponds may send SMS text messages to clients regarding service appointments, job updates, and other non-marketing communication.

How We Collect and Use Your Phone Number:

        • Phone numbers are collected when clients book a service via phone, email, or other direct communication.
        • By providing your phone number, you consent to receive text messages related to your service.
        • Message frequency varies based on service needs. Standard message and data rates may apply.
        • We do not share or sell phone numbers to third parties.

Opting Out:

        • You may opt out at any time by replying STOP to any message.
        • For additional assistance, you can contact us at 720-523-1575 either by text or phone call.

Promotional Content:

      • Sweetwater Ponds does not text promotional messages.  Users will not receive promotional offers and updates.
      • Users can get assistance – Text HELP for assistance.

1.4 Limitation of Liability

Sweetwater Ponds is not responsible for any damages resulting from the use of our website, services, or third-party links.

2. Privacy Policy

2.1 Information We Collect

We collect the following types of information:

        • Personal Information: Name, email, phone number, and billing details.

        • Non-Personal Information: Cookies, IP addresses, and usage data.

2.2 How We Use Your Information

We use your information to:

        • Provide and improve our services.

        • Comply with legal obligations.

2.3 Data Sharing & Protection

        • We do not sell your personal information.

        • We do not share data with trusted third-parties.

        • We take appropriate measures to protect your information.

2.4 Your Rights & Choices

        • You can opt out of marketing communications at any time. We don’t market through texts.

        • You may request access, correction, or deletion of your data by contacting us.

2.5 Cookies & Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

3. Changes to This Policy

We may update these terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

3.1 Privacy Commitment:

We are committed to safeguarding your privacy and ensuring that your personal data remains secure. Your data will not be transferred to external organizations. We prioritize your privacy and adhere to strict data protection standards.

Data Collection and Use:

  • We collect data to enhance your experience and improve our services.
  • Your data is used solely for the purposes outlined in this policy.

Data Security:

  • We implement robust security measures to protect your data from unauthorized access.
  • Regular audits are conducted to ensure compliance with our privacy standards.

Contact Us:

If you have any questions or concerns about our privacy practices, please contact us at 720-523-1575.

4. Contact Us

Sweetwater Ponds LLC
1750 Gay St, Longmont, CO 80501
Phone: 720-523-1575
Email: Kristi@sweetwaterponds.com

By using our services, you acknowledge that you have read and agree to these Terms of Service and Privacy Policy.