Sweetwater Ponds Reviews

 

What do our clients say about us? If you are looking for the latest reviews and for comments about Sweetwater Ponds? Our most recent reviews pop in just below and you can scroll down for more client responses about our work. 

Karen O
4 Reviews
⭐⭐⭐⭐⭐ 2024
Kristi and Israel, you are simply the best and I am so happy you’re doing what you do best! I use a Matala Pond vac for my cleaning but for all other issues I now know I have excellent support. I will recommend you whenever I can. Many thanks to Dave too for his amazing lily knowledge ! All my best, KO

Elisabeth R
Local Guide · 20 Reviews · 1 photo
⭐⭐⭐⭐⭐ 2024
The Pond Guys Victor and Jose did a terrific job.  They were meticulous, thoughtful, and really cared about what they were doing.  My fish are much happier and so am I.

Julie G
5 Reviews · 1 photo
⭐⭐⭐⭐⭐ 2024
I received a card in the mail from Sweetwater Pond’s and it was perfect timing as my new house I moved into had a pond and a waterfall. They came out and cleaned out my pond, leveled out the creek around the area and gave me great suggestions on plants that would be great. They were professional and fast. I highly recommend them.

📞 Real humans answer the phone. We love answering your questions.

💰 Transparent, honest pricing with no surprises and no pressure.

🎓 Over a decade of hands-on experience with Colorado ponds.

🌿 We work with the ecosystem — not against it — for long-term results.


Patrick S
1 Review
⭐⭐⭐⭐⭐ 2024
Response from the owner 2 years ago
Thank you Patrick! If you ever need us, we’d be happy to help you!

Kelle W
9 Reviews 
⭐⭐⭐⭐⭐ 2024
Great service, super thorough. Our pond looks great! Fair pricing, too. Highly recommend!

Jordan M
Local Guide · 21 Reviews
⭐⭐⭐⭐⭐ 2024
Dave was super knowledgeable, personable, and hard working. He kept true to his word in terms of timeline of repair and cost. Kristi, their scheduler, is also super friendly and easy to get a hold of. I highly recommend this company.

Rebecca B
4 Reviews
⭐⭐⭐⭐⭐ 2024
Kristi was great with introduction information and getting me started! Isreal and Dave were unbelievably patient as I asked my 100 or so questions and I saw how hard they worked cleaning out my pond. I know for a fact that we forged a great relationship and I will keep their phone number handy for my pond needs in the future. Thank you Sweetwater Ponds!

Dave S
9 Reviews
⭐⭐⭐⭐⭐ 2024
Helped fix my waterfall and clean up the pond.

Kelly B
12 Reviews
⭐⭐⭐⭐⭐ 2024
f you have pond needs and live in the Northern Colorado area, contact this company! We had a leak, no idea how to fix it and yes, they came out diagnosed it and fixed it. We were in a hurry to get it don’t and they came through!

Zach J
Local Guide · 16 Reviews
⭐⭐⭐⭐⭐ 2024
Cleaned out my ponds yesterday and did a fantastic job. Both guys were pleasant and happy to talk through a lot of what they were doing and provide tips for pond maintenance. I received a few quotes for a pond cleanout and they were well priced compared to the other options in Northern Colorado (half of what Colorado Pond Pros Quoted).

Jill K
4 Reviews
⭐⭐⭐⭐⭐ 2024
Highly recommend! Dave came to clean my pond and it looks beautiful. Both Kristi and Dave are great at providing information and answering questions for those of us who inherited a pond with our home purchase. A wonderful resource for pond owners.
Image of rock pond and waterfall
Photo of Team at Sweetwater Ponds

Tina M
7 Reviews · 1 photo
⭐⭐⭐⭐⭐ 2024
Today had the pleasure of working with Sweetwater Ponds, and we couldn’t be happier with the results. From the initial consultation with Kristi, to the final touches, the guys demonstrated exceptional professionalism, expertise, and attention to detail.
When it came to fixing our existing pond, Dave and Israel were thorough and efficient. They identified the underlying issues and implemented effective solutions that have restored our pond to its full glory. The attention to craftsmanship and quality was evident throughout the project.
The team was respectful of our property, maintaining a clean and organized work area. We also appreciated their commitment to using environmentally friendly materials and practices.
Overall, we highly recommend Sweetwater Ponds for anyone looking to create or improve their outdoor pond. Their expertise, reliability, and dedication to customer satisfaction are truly commendable. We are thrilled with our beautiful and functional pond and look forward to enjoying it for years to come.
Image of rocks by a pond in front of white fence
Chris M
5 Reviews
⭐⭐⭐⭐⭐ 2024
Great guys who are good workers. They dug into the problem right away when they arrived. Good problem solvers. Kristi has good communication.
Al R
6 Reviews
⭐⭐⭐⭐⭐ 2024
big dose of algae and muck. Sweetwater Ponds did a full clean out, added several tons of gravel, fertilized the lily pads and provided me with a lot of good information on future care for the pond. The crew were pros and knew what they were doing. Kristi made scheduling easy and the work started/ended right on time. Project price was fair. I HIGHLY recommend Sweetwater Ponds for ANY size job. It was like working with family except no arguments!
Sandra Z
Local Guide · 17Reviews
⭐⭐⭐⭐⭐ 2024
Victor and Mike were professional, knowledgeable and friendly.

Carrie J
5 Reviews
⭐⭐⭐⭐⭐ 2024
Here is another 5 star review for Sweetwater Ponds. Kristi returned my call, answered my email, sent paperwork and let me know when Israel would be arriving. Israel listened to us! He took into account what we said, gave us several options and helped us figure out the best solution for us. We are now loyal customers. Thank you.
Cheryl L
Local Guide · 33 Reviews
⭐⭐⭐⭐⭐ 2024
Lovely people and very knowledgeable! Israel and Kristie took the time to explain and educate and come up with a plan to repair and rebuild my pond and waterfall.

Larry
2 Reviews
⭐⭐⭐⭐⭐ 2024
This is the first time we have used Sweetwater and found the experience Excellent. Great crew !! They have earned our future business.
Dorothy M
10 Reviews 
⭐⭐⭐⭐⭐ 2025
The men from Sweetwater Ponds were professional and knowledgeable. They showed up on time, answered all my questions, and had everything looking great in a short amount of time.
Chris H
10 Reviews 
⭐⭐⭐⭐⭐ 2025
We had not cleaned out our pond since we built it 12 years ago and it had gotten a bit out of hand with string algae and general muck from all the leaves and debris falling into it over the years. Sweetwater came in and did a great job and we have crystal clear water once again. Riley the yellow lab is ecstatic! Also, Dave followed up and stopped by a couple days later to check the job and talk about some other general pond topics. Totally happy with Sweetwater!

Why Sweetwater Ponds?


Cheryl A
Local Guide · 12 Reviews 
⭐⭐⭐⭐⭐ 2025
We contacted Sweetwater Ponds to get our pond cleaned. Our experience from the first call with Kristi was pleasant, efficient, and provided recommendations on maintenance. Then Victor who cleaned our pond was knowledgeable, efficient, and willing to help get our pond up to par. Our pond looked great when he was done. We will be using Sweetwater Ponds for pond maintenance and repairs.

LeighAnn M
Local Guide · 18 Reviews 
⭐⭐⭐⭐⭐ 2024
I needed a pound clean out…what I got was a new pond and new excitement for my fish!! After Sweetwater Ponds’ team set up, removed the fish and drained the pond, the process was fascinating and amazing. Existing plants were trimmed and repositioned for more efficient water flow. Existing rocks were repositioned for better aesthetics. A few buckets of river rock and a few new flowers and greenery were added to the pond edges for additional color and softness. They cleaned up efficiently and by the next morning, my pond was clean, pristine, gorgeous and CRYSTAL CLEAR! The team also offered great advice on pond maintenance and fish care, which they know very much about! They are my new pond specialists.

Paul S
3 Reviews 
⭐⭐⭐⭐⭐ 2025
The staff and worker as well as the pond clean-out was fantastic!! I highly recommend Sweetwater Ponds for your feature needs!

Janelle W
5 Reviews
⭐⭐⭐⭐⭐ 2024
Sweetwater Ponds was very professional and responsive. Fixed our front water feature right away and kept us informed the whole time. Would highly recommend!

Shari
Local Guide · 20 Reviews 
⭐⭐⭐⭐⭐ 2024
I am beyond thrilled with how my pond looks! I just bought a house with an existing pond that def needed to be cleaned and made pretty again. Victor and Mike did a fantastic job. The pond is night and day better.
Kristi came by about a week before the appt and talked to me about what we could do to really make it pop. She really knows her plants! And they grow their own!
Today Dave came out and brought Hyacinth’s, Lily’s, and Irises Kristi and I had talked about.
He is so knowledgeable about ponds. He really gave me a great crash course in having a happy healthy pond. And very soon we will also have fish !!
Thanks to Sweetwater Ponds for bringing my pond back to life. 💜

Colies Closet
3 Reviews
⭐⭐⭐⭐⭐ 2024
Kristi at Sweetwater Ponds was friendly and understanding of my pond needs. She was quick to respond and her quote was great. Victor and Jose were on time and did a wonderful job getting my pond working again. I would highly recommend them for any of your pond needs.

Mark S
11 Reviews
⭐⭐⭐⭐⭐ 2024
We were very Happy with Sweetwater ponds. On time, professional and they knew what they were doing. I wholeheartedly recommend them.

Jenny B
4 Reviews 
⭐⭐⭐⭐⭐ 2024
Sweetwater Ponds did a great job helping us with our pond. We acquired a nice gigantic pond with our new home and had absolutely NO idea how to care for it or care for the fish. They came out to look at the pond because I could not give them any information and provided us with a quote. Day of cleaning they did a lot of explaining so I could understand the process. I was very worried that my poor fishes would die. They set up gigantic tanks for the fishes and got every last one out, even the terrified new babies. They let me help clean up and use the water on my plants (although they weren’t kidding when they said it was like a fire hose coming out). They taught me how to clean the filters, when to do it, how often to do it and provided me with some updates to keep the pond healthy. All my questions were answered. Kristi is fantastic about getting back to you with any questions via email and Her husband called to check on us a couple of days later to make sure all was well. Since we didn’t know what to expect, the price was shocking, but it was less than other companies we called. The service was amazing and they provided a ton of information and lessons of a pond maintenance. We will use them in the future and if we need upgrades or maintenance we will call them back up again.
Photo of Kristi Smith with Sweetwater Ponds
Photo of Man in in purple shirt standing in koi pond
Photo of Mira Smith

Lance G
6 Reviews
⭐⭐⭐⭐⭐ 2025
Excellent customer service, from the office gal to Izzy coming to our house 1hr away. Extremely helpfull, knowledgeable, and willing to show us what we can do to save some $$!! We can’t wait to see what this team comes up with to expand our existing pond and waterfall.

Debbie S
10 Reviews 
⭐⭐⭐⭐⭐ 2025
Great service! Winterizing my pond and waterfalls was completed quickly and professionally. I was provided with a range of options that met my goals for keeping my pond and waterfalls clean and looking beautiful in the future.

Paula D
7 Reviews 
⭐⭐⭐⭐⭐ 2025
Sweetwater ponds was a lifesaver for us (and our fish!). We had an emergency pond situation with a hole in our lining and they took care of the fish, the hole, and did some basic maintence and improvements to get us alp back up and running! The owners of the company stayed on excellent communication with us, and Israel (performing the work) was so friendly and helpful! Excellent Service at a reasonable price!!

Ann A
 2 Reviews 
⭐⭐⭐⭐⭐ 2025
Wow. I’m sitting outside now 9:15 pm on a Friday night. The pond is amazing and it is my happy place! Thanks to Sweetwater Ponds for envisioning a new water system. We went from no pond due to bears to a waterfall pond. You guys are AMAZING. So professional and you nailed it! Thank you for seeing a vision we were needing a lot of help with to make it happen! I would recommend your company to anyone!🥰
 

Casey B
4 Reviews 
⭐⭐⭐⭐⭐ 2025
Good communication skills to come up with a plan/process of elimination for a leak I had in my 15+ year old pond. Leak was resolved promptly.
 

Jana S
1 Review
⭐⭐⭐⭐⭐ 2025
Sweetwater Ponds fixed the problem and now my pond is up and running again. Kristi is courteous, knowledgeable and efficient. Israel quickly assessed the problem, kindly answered all my questions and concerns and resolved the issue. I couldn’t be happier!!

Lynn D
Local Guide · 18 Reviews 
⭐⭐⭐⭐⭐ 2025
Great communication, wonderful job! Fixed a longtime leak from my waterfall & created two waterfalls in the process! Couldn’t be happier.

Hermann S
3 Reviews 
⭐⭐⭐⭐⭐ 2025
Excellent – job well done! Oh Herm S.